Map the job
Define the customer question, business rule and escalation point.
AI chatbots for London businesses
AI Chatbot Development in London
Build a useful customer assistant that answers, qualifies and routes enquiries into the systems your team already uses.
A chatbot should move work forward
We design the conversation, connect the knowledge source and make the handoff to people or CRM explicit. The result is a support and lead workflow your team can own.
What is included
Website, WhatsApp and Messenger deployment
Knowledge-base retrieval with human escalation
Lead qualification and CRM handoff
Client-owned accounts, documentation and training
How we build it
Connect the source
Prepare approved knowledge and connect the systems that need the outcome.
Test with real cases
Review edge cases, handovers and accuracy before launch.
Frequently asked questions
Can the chatbot use our existing documents?
Yes. We scope a governed knowledge source and define what the assistant may answer or must escalate.
Do we own the system?
Yes. AImpress works with client-owned accounts and provides documentation and handover.
Talk through your workflow with AImpress
AImpress Ltd. Company number 16417799. Incorporated in England and Wales. London-based, serving businesses across the UK.